Responsible Gaming
at gb997

Section 2

Age Restriction & Verification

gb997 operates a strict 18+ age policy. Only individuals who are 18 years of age or older at the time of registration are permitted to open an account, make deposits, or place bets on the gb997 platform. This policy is non-negotiable and applies to all players in Bangladesh without exception.

Age verification is conducted as part of the Know Your Customer process. When you register at gb997, you are required to confirm that you are 18 or older. gb997 may request identity documents — such as your Bangladesh National ID Card or passport — to confirm your date of birth before allowing deposits or withdrawals. Players who cannot or do not provide satisfactory age verification will have their account restricted until the matter is resolved.

• Registration: Players must confirm they are aged 18 or above when creating their gb997 account.
• KYC Verification: Government-issued ID is required to confirm date of birth as part of the standard KYC process.
• Deposit Restriction: Deposits are not processed for unverified accounts or for accounts where age cannot be confirmed.
• Underage Refunds: If gb997 discovers that a player was under 18 at the time of registration, the account will be closed and any deposits will be returned minus any winnings derived from those funds.
• Zero Tolerance: gb997 has zero tolerance for any attempt to circumvent the age verification process. Suspected underage accounts are frozen immediately pending investigation.

Section 4

Deposit Limits & Spending Controls

One of the most effective ways to keep gambling enjoyable is to set a firm budget in advance. gb997 provides deposit limit controls that allow you to cap the total amount you can deposit into your account over a defined time period. Setting a deposit limit is one of the simplest, most practical steps you can take to protect your finances while still enjoying the gb997 platform.

Deposit limits at gb997 can be configured at three intervals. You may set any combination of these limits simultaneously — for example, a daily limit of ৳2,000, a weekly limit of ৳8,000, and a monthly limit of ৳20,000. The most restrictive applicable limit always takes precedence.

• Immediate Decrease: Reducing a deposit limit takes effect immediately. The new, lower limit applies from the moment your request is confirmed.
• Cooling-Off for Increases: Increasing a deposit limit requires a mandatory 7-day cooling-off period before the increase takes effect. This delay is intentional — it prevents impulsive decisions made during a losing session.
• How to Set Limits: Contact our support team via live chat or email at [email protected] to set, reduce, or increase your deposit limits.
• Transparent Tracking: Your current deposit total against your limit is visible in your account settings, giving you a real-time view of how much headroom you have remaining.

Section 6

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. gb997 encourages all players to periodically reflect on their gambling behaviour honestly. The checklist below outlines common warning signs that may indicate your gambling is becoming problematic. If you recognise several of these signs in yourself, we strongly encourage you to use the tools available on this page or to contact our support team.

Warning Signs — Be Honest With Yourself

• You spend more money or time gambling than you originally planned, and find it difficult to stop once you have started a session.
• You chase losses — that is, you increase your bets or deposit more money to try to win back money you have already lost.
• You lie to family members, friends, or colleagues about how much time or money you spend on gambling.
• You borrow money, sell personal belongings, or use funds intended for household expenses (rent, food, bills) to fund your gambling.
• You feel restless, irritable, or anxious when you try to reduce or stop gambling — or when you are unable to access a gambling platform.
• Gambling has caused you to neglect work, study, family responsibilities, or social relationships that are important to you.
• You gamble to escape problems, stress, anxiety, depression, or difficult emotions rather than for entertainment.
• You have made repeated unsuccessful attempts to cut back or stop gambling on your own.

gb997's platform also monitors player activity for behavioural patterns that may indicate problem gambling — such as rapid loss-chasing deposit sequences, unusually long session durations, or a sudden sharp increase in bet sizes. Where our systems or staff identify concerning behaviour, a member of our responsible gaming team may reach out to you directly to check in and discuss the tools available to help. This outreach is carried out with care and without judgment.

Section 8

Parental Controls & Minor Protection

Protecting minors from exposure to online gambling is a responsibility that gb997 takes seriously. While gb997's registration process includes age confirmation and KYC verification, parents and guardians also play a critical role in ensuring that children and teenagers do not access online gambling platforms on shared devices.

gb997 strongly recommends that parents and guardians who share a computer, tablet, or mobile phone with minors take active steps to restrict access to gambling websites. Third-party parental control software can block access to gambling-related content at the device or network level, providing an additional layer of protection beyond what gb997 can enforce remotely.

Recommended Protective Measures for Families

• Use Parental Control Software: Tools such as Net Nanny, Qustodio, and built-in operating system parental controls (available on Android, iOS, Windows, and macOS) can block access to gambling sites at the device level.
• Keep Devices Password-Protected: Ensure that devices used for gambling are secured with a PIN, password, or biometric lock that children cannot access.
• Never Save Login Credentials: Do not allow browsers or apps to save your gb997 username and password on shared devices. Always log out of your account after each session.
• Keep Financial Information Private: Do not store bKash, Nagad, or bank card details on shared devices where children could access them to make deposits.
• Have Open Conversations: Talk to children and teenagers about responsible use of the internet and the risks associated with gambling. Education is one of the most effective protective measures.

gb997 also asks all registered players to be mindful of their own account security. Your gb997 account credentials are personal — sharing them with others, including adult family members, is a breach of our Terms and Conditions and may expose your account to unauthorised use. Keep your username and password confidential at all times.